Account Types

Rapid

A Rapid account is the standard Jupico account where the account holder (the platform’s user) has a relationship with Jupico, has access to the Jupico branded Backoffice platform, and can process transactions from the BackOffice. Jupico handles the majority of the user experience and user communication. This is the quick launch, no code option with the simplest regulatory requirements.

Flex

A Flex account is similar to Rapid but with additional customization options for the Platform. The account holder has a relationship with Jupico but has access to our BackOffice with the Platform brand and 'Powered By Jupico' marks. Onboarding can be cobranded or Powered by Jupico. The Platform could also use our onboarding API to have more control. User experience and user communication is a combination of Jupico and the Platform. This option can still be no code.

Custom

A Custom account is almost completely invisible to the account holder. The Platform is responsible for all interactions with the user. The user does not have access to the Backoffice and Jupico does not contact them directly.

Choosing an account type

There are several factors to consider when choosing an account type. Integration effort and user experience are important because they can affect engineering resource expenditure and conversion rates. You can’t change an account’s type after creation.

	Rapid	Flex	Custom
Integration effort	Low	Medium	High
Integration method	No code/Low code	Low code or API	API
Fraud and dispute liability	User	User	User or Platform
Platform can specify payout timing?	Yes	Yes	Yes
Onboarding Host	Jupico	Jupico or Platform	Platform
Cobranded or Powered by Jupico	Jupico	Cobranded or Powered by Jupico	Powered by Jupico
Identity information gathering	Jupico	Jupico or Platform	Platform
User can access the Backoffice?	Yes	Optional	No
Communications branding	Jupico	Jupico and/or Platform	Platform
User support provided by	Jupico/Platform	Jupico/Platform	Platform
Automatic updates for new compliance requirements	Yes	Yes	Yes
User Agreement	Jupico	Jupico	Platform

Supported Business Types

Jupico supports multiple different business types including businesses that accept payments and those that only receive payouts (ie. delivery driver payouts, etc). The data we collect during onboarding is dependent on the business type.

Individuals & Sole-Proprietors
Businesses & Private Corporations
Government Entities & Public Corporations

Account Activation (Underwriting Process)

User (Applicant) submits an application via the Online or Custom Onboarding flows.
Jupico instantly starts the underwriting process, which is usually completed in a few hours.
Once approved, Jupico will execute a web-hook that will inform your application about the event.

Jupico web-hooks will send a JSON POST to your application in the following scenarios:

Each time an account application is submitted

A account status changes

An event occurs